# Amit Kumar Singh - Microsoft Dynamics 365 CRM & Data Migration Specialist
Source: https://hello.cv/amitsingh
Ratlam

## Links
- LinkedIn | https://linkedin.com/in/amit-kumar-singh

## About
Highly experienced Microsoft Dynamics 365 CRM Developer and Data Migration Specialist with 3.7 years of progressive experience, adept at delivering robust CRM solutions and executing complex data integrations. Proven ability to customize systems, optimize workflows, and lead large-scale data migration projects, enhancing operational efficiency and ensuring seamless business continuity for diverse clients. Committed to leveraging technical expertise to drive impactful results and achieve strategic business objectives.

## Work
### CRM Technical & Data Migration Developer | AIISTATE
https://
Develops, customizes, and configures Microsoft Dynamics 365 CRM solutions based on evolving business requirements for AIISTATE.
- Develops and customizes Microsoft Dynamics 365 CRM solutions, creating and modifying entities, forms, views, dashboards, and reports.
- Implements and maintains complex workflows, business process flows, and plugins, automating key business processes.
- Develops and deploys JavaScript and custom web resources, enhancing CRM functionality and user experience.
- Integrates Dynamics 365 CRM with external systems and applications using APIs, ensuring seamless data flow.
- Ensures data integrity and performs critical data migrations and cleansing activities, maintaining high data quality.
- Collaborates closely with business analysts and end-users to gather and analyze requirements, ensuring solutions align with strategic goals.
### Technology Analyst | Infosys Limited
https://www.infosys.com/
Progressed through multiple roles to Technology Analyst, specializing in Microsoft Dynamics CRM development and data migration for global clients.
- Developed and customized Microsoft Dynamics 365 CRM solutions, aligning configuration and customization with diverse client requirements.
- Designed and implemented complex CRM workflows, business rules, and automation processes to enhance operational efficiency.
- Led critical data migration projects utilizing KingswaySoft and SSIS, ensuring seamless transfer of high-volume data.
- Executed zero-downtime migration of legacy CRM systems to Microsoft Dynamics 365, ensuring uninterrupted business continuity.
- Developed SSIS scripts, significantly boosting data migration efficiency by 30% for key projects.
- Provided timely troubleshooting and resolution for CRM system issues, minimizing business disruptions and ensuring continuous operations.
### CRM Techno Functional Consultant | VERIZON
https://
Consulted with clients on CRM feature implementation, driving requirement gathering and data migration strategies for Verizon.
- Conducted thorough requirement gathering and prepared detailed specifications, translating business needs into technical solutions.
- Partnered with business teams to define and drive data migration requirements, ensuring strategic alignment and successful project initiation.
- Performed feasibility studies and developed Proof of Concepts for migration tools, informing strategic technology decisions.
- Coordinated cross-functional teams for data mapping and transformation, ensuring accurate and efficient data migration processes.
- Developed SQL queries and stored procedures, optimizing SQL Server database performance for enhanced data operations.
- Managed unit test case preparation, testing, UAT support, and comprehensive documentation, ensuring solution quality and successful deployment.
### CRM Data Migration Developer | WESCO
https://
Led data migration for a major US client, integrating 15 legacy CRM systems into Microsoft Dynamics 365 for WESCO.
- Executed high-volume data migration to Dynamics 365 using KingswaySoft and SSIS, ensuring data integrity and system readiness for a US-based client.
- Optimized SQL Server databases and developed complex queries and stored procedures, enhancing data performance and reliability.
- Managed end-to-end data migration processes from diverse sources to Dynamics CRM, ensuring seamless data transfer.
- Configured and customized Dynamics 365 features, including entities, forms, views, business rules, and Power Automate flows.
- Developed and deployed robust CRM solutions, improving system functionality and user experience.
- Prepared and executed unit test cases, and documented processes, ensuring solution quality and adherence to standards.
### CRM Developer | CBRE
https://
Customized and configured Microsoft Dynamics 365, delivering tailored CRM solutions and resolving technical issues for CBRE.
- Resolved critical technical issues within the CRM Sales Module, leveraging expertise to address client requirements and improve system functionality.
- Developed and optimized CRM functionalities, including entities, forms, views, business rules, web resources, and Power Automate flows.
- Conducted comprehensive unit testing and documentation, ensuring solution quality and maintainability.
- Configured security roles and duplicate detection rules, enhancing data governance and system integrity.

## Education
### Cochin University of Science and Technology | Technology
https://
### Morning Star School (CBSE) | General Studies
https://

## Awards
### Champion Award
Infosys Limited
Recognized for exceptional performance and relentless effort in project execution.
### Insta Rise Award (3x)
Infosys Limited
Honored thrice for outstanding contributions to project success.

## Certificates
### MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
Microsoft | https://
### PL-900: Microsoft Power Platform Fundamentals
Microsoft | https://
### PL-100: Microsoft Power Platform App Maker Associate
Microsoft | https://
### PL-200: Power Platform Functional Consultant Associate
Microsoft | https://
### MB-210: Dynamics 365 Sales Functional Consultant
Microsoft | https://

## Skills
### CRM Platforms
Proficient
- Microsoft Dynamics 365
- Dynamics CRM Modules
- Power Platform
- Power Automate
- Plugins
- XrmToolBox
- Plug-in Registration Tool
### Data Management
Proficient
- Data Migration
- KingswaySoft SSIS
- SSIS
- Microsoft SQL Server
- Data Cleansing
- Data Mapping
- Data Transformation
### Programming & Scripting
Proficient
- JavaScript
- SQL
- SSIS Scripting
### Technical Consulting & Support
Proficient
- Technical Support
- Troubleshooting
- User Training
- Requirements Gathering
- Solution Architecture
- System Configuration
- Customization
- UAT Support
### Project & Development Lifecycle
Proficient
- Unit Testing
- Documentation
- Project Planning
- Solution Deployment
- Workflow Design
- Business Rule Implementation
- API Integration

## Source
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